I first learned about statements of work—or scopes of work, as some people call them—when I worked for one of the multinational computer manufacturers in Texas. Except they called them SoWs, and I wondered what we were doing with pigs. You can take the boy out of the country….
A statement of work, which I will breakdown and call a SoW from here on, is a document that details your expectations from your employees or contractors for a project. The more detailed, the better. We’ve learned the hard way that contractors will exploit any ambiguity to their own advantage, regardless of which side of the project pyramid it’s on.Hermann says please like and share!