Welcome to Part 3 in our series of getting to know the Hermits better! It’s time to get to know Carol Mangum! I hope you are enjoying reading these as much as I am enjoying writing them!
Carol Answers Burning Questions
What is your official job title with the company?
Team Manager, Realtor, Director of Marketing and Acquisitions
Did you always want to be in this business growing up, or did you want to be something else?
I originally wanted to be a dentist. After our now 21-year-old daughter was born, I worked in Commercial Property Management and discovered I was good at managing contractor appointments/selection. So, shortly thereafter, I got my residential real estate license. I was named rookie of the year at my new firm because I worked with multiple investors. And in the process, discovered I had a gift for real estate investment.
Did you have a defining moment that made you realize this is where you belong?
Ha. I’ve heard of people having long-lasting addictions. I could look at real estate 24/7, and I’ve been in real estate for about 20-years now. Maybe it’s my addiction. I love studying investment strategies and sincerely believe in self-improvement. I traditionally have at least twice as many CE credits as I need whenever I renew my license.
What is your favorite type of animal?
I like all kinds of animals. I don’t have any here, right now. I’d love to have a small farm with miniature goats, peacocks, and guineas, someday. For now, I’m still working on funding that. I hope not to have to put it off for too long, though. My businesses keeps me pretty busy.
What do you like to do in your spare time? Hobbies, or other interest?
I love getting together with my bunco pals, sipping on merlot and pinot grigio with friends, and decorating. I especially love helping nice and deserving people find great deals on real estate. ‘Sounds corny, but it’s true.
One of my favorite things is the thrill of really listening to my client’s description of their dream home/property and because it’s my primary focus, FINDING IT as part of my steady and regular marketing and previewing of homes. It’s so exciting that often I have to pick them up on their lunch hour to take them over to confirm I was right.
I love putting deals together and making homes that look horrible, look amazing. I have a good eye for finding homes with good bones and seeing past all the deferred maintenance and/or ugly cosmetic finishes.
I hate to see homes that a rookie rehabbed. It makes me so sad, because I know that they’ve often put all of their savings, sweat, and tears into this home and it was done so badly that they’ll most likely leave all that money and more in the home. The worst thing is that if they’d called me, I would have happily given them some free advice on a way to do this faster, cheaper, and better.
It’s a result of working with today’s buyers first-hand and hearing their feedback. Knowing that the majority of buyers hate things like pink brick, or that instead of doing the floors, all they needed to do was give the front door a good cleaning with mineral spirits, glass cleaner, and wood polish. And instead of paying to change the bath surround tile, all they needed to do was to re-caulk the tub and buy a pretty shower curtain. Rehabbers often forget that crb appeal is critical. Instead of changing all the door hardware, that money would have been so much better spent on redgeraniums and new sod. As I often say, a buyer falls in love with their home from the car before they go in.
This is Carol everyone, and she has the best morning voice you can imagine. It takes me 3 hours, 4 pots of coffee, and another 12 hours of sleep to sound that pleasant in the mornings!Hermann says please like and share!