Wow. That’s all I can say about this day! We got the 2 week notice from Chris. Rattlesnake is almost done!! Then he realized that to install the 2 large AC units, he needs more parts. No problem-o! Let me call Lowes! Never mind. Lowes has no idea what I am talking about. Weird… Fine, I will call the manufacturer. Great! They know what I am talking about, but they don’t sell them.
Manufacturer: “Please go to ‘this store’s’ website to order.”
Manufacturer: “We do not sell these parts with Lowes. [So THAT’S why Lowes doesn’t know what I was talking about. You didn’t tell them that either. Okie Dokie.] They only come from this other store. Oh, and this other store only has the parts, but not the units. Only Lowes carries the units. Do you have anymore questions for me?”
Mandi says, “Yeah, I do. Where did your marketing and distribution team go to college, and were they born yesterday?” Apparently she doesn’t have the answer for that question.
So, all the parts are now on order. But wait. Chris could go ahead and cut the holes out for the units, build the headers, and be ready to just slide all of it in when the parts get here. Chris asks, “Any idea when they will be here? And can you get me the dimensions of the parts?” I say sure and call the store I order them from. This is the conversation: